Top 7 Fixes for Something Went Wrong Error on TikTok

Picture this – you’re taking a much-needed break from work and browsing through TikTok. Much to your dismay, the app refuses to refresh the feed and instead throws a cryptic ‘Something went wrong, tap to retry’ error. Well, don’t let that dampen your spirits. This particular error is usually caused while loading a video, attempting to follow someone, or logging into your account.

While the reason behind this could be anything from an unreliable internet connection to corrupted app cache data, resolving the problem isn’t too difficult. In this guide, we’ll walk you through all the possible solutions to fix the error for good.

1. Check Your Internet Connection

A slow or inconsistent internet connection is a common reason why TikTok may not load and display the ‘Something went wrong’ error. Hence, the first thing you should do is rule out issues with your internet connection. You can do this by running an internet speed test.

If there’s a problem with your internet, switch to another network connection and try again.

2. Close and Reopen the App

At times, temporary glitches with the TikTok app can trigger unusual errors. If it’s nothing major, closing the TikTok app and reopening it should solve your problem.

If you’re using an Android, long-press the TikTok app icon and tap the info icon from the resulting menu. Then, tap the Force stop option at the bottom.

On an iPhone, swipe up from the bottom of the screen to access the app switcher. Then, swipe up on the TikTok card to close the app.

Reopen the TikTok app and see if it works fine.

3. Check if TikTok Is Down

Servers-side glitches can also cause the TikTok app to repeatedly show the ‘Something went wrong’ error on your Android or iPhone. To overrule this possibility, you can check TikTok’s server status on a website like Downdetector.

Visit Downdetector

If the servers are down, you have no option but to wait for TikTok to bring them back up and running again.

4. Enable or Disable the VPN

When you use a VPN connection, your internet traffic is routed through different servers. While this helps protect your privacy and enables access to geo-blocked content, it can also lead to issues. For example, if you connect to a VPN server in a location where TikTok is not available, you might experience problems using the app. To avoid this, it’s best to disable your VPN connection.

On the other hand, if TikTok has banned your IP address due to violations or suspicious activity, using a VPN connection can restore your access to the TikTok app and resolve any errors.

5. Disable Ad Blocker Extension

Are you encountering the ‘Something went wrong’ error while using TikTok in a browser? That could happen if you have an ad-blocking extension enabled. Try disabling any ad-blocker extensions in your browser and see if that solves the problem.

In your browser, type chrome://extensions (Chrome) or edge://extensions (Edge) in the address bar at the top and press Enter. Then, turn off the toggle next to the ad-blocker extension.

Restart your browser after this and check if TikTok loads fine.

6. Clear App Cache

Apps like TikTok tend to collect a significant amount of cache as you use them. The problem occurs when this data becomes corrupted, hindering the app’s performance. In such cases, TikTok could malfunction on your Android or iPhone and throw the ‘Something went wrong’ error.

Fortunately, TikTok includes an option to clear the cache within its in-app settings menu. Here’s how to access it.

Step 1: Open the TikTok app and switch to the Profile tab.

Step 2: Tap the menu icon in the top right corner and select Settings and privacy.

Step 3: Scroll down to select Free up space and tap the Clear button next to Cache in the following menu.

7. Update the App

If the TikTok app is still showing the ‘Something went wrong’ error, you can try updating it as a last resort. If the error is occurring due to a buggy or outdated build, this should help.

Head over to the Play Store or App Store to update the TikTok app and then try using it again.

TikTok for Android

TikTok for iPhone

Grab Your Popcorn and Start Scrolling

When you’re ready to unwind with some funny TikTok videos after a long day, encountering errors like ‘Something went wrong’ can be frustrating. Before you consider switching to Instagram Reels or YouTube Shorts, try the tips mentioned in this article to get TikTok working on your phone or computer.