7 Fixes for AMD Adrenalin Software Not Working or Opening

Quick Tips

• You will need an administrator account to fix this problem.
• AMD Radeon Software is the same as AMD Adrenalin Edition.
• Create a Restore point before making changes to the Registry.

Fix 1: Run AMD Radeon Software With Admin Privileges

If your AMD Adrenalin software is not working or opening, one of the initial fixes to perform is to run it as an administrator to ensure there is no restriction.

Step 1: Press Win + S and type AMD Software: Adrenalin Edition.

Step 2: Once it appears on the list, click Run as administrator. In the UAC prompt, choose Yes.

If you open the software often, create a shortcut to launch it with admin permission or create a task to launch after the PC starts with the required permission.

Fix 2: Terminate Radeon Software Processes

If the AMD Radeon Software is running in the background but not responding, opening the app will make it look as if it is not opening. It’s best to terminate the app and relaunch it.

Step 1: Launch the Task Manager by pressing Ctrl + Shift + Esc and switch to the Processes tab.

Step 2: Locate the AMD software in the Apps section; right-click on it and choose End Task to stop it.

Step 3: Check the Background processes section for any AMD-related processes and close them by right-clicking and choosing End Task.

Step 4: Relaunch the AMD Radeon Software, which should start fresh without glitches.

Fix 3: Update or Reinstall the Graphics Driver

The driver may be outdated, so the first check is to update it by downloading it from the AMD driver page and then running the installer.

If this doesn’t solve the problem, uninstall the driver and reinstall everything.

Fix 4: Modify CN Registry Key

Modifying the CN Registry Key is a quick and effective fix for the AMD Radeon software not working on Windows error. This method involves editing a specific registry entry to synchronize the software’s version with the installed drivers.

This mismatch often causes the software to malfunction, preventing you from accessing its features.

Step 1: Press Windows + X on your keyboard and select Device Manager. If prompted, select yes to launch the app and make modifications.

Alternatively, you can right-click the Windows icon and choose Device Manager.

Step 2: Expand the Display adapters listing and double-click on AMD Radeon.

Step 3: Go to the Driver tab. Copy the number next to the Driver version and close the properties window and the Device Manager tool.

Step 4: Open Registry Editor using the Start menu and navigate to the below-mentioned path:

HKEY_LOCAL_MACHINE\SOFTWARE\AMD\CN

Step 5: Double-click the DriverVersion string on the pane’s right side. Hit backspace on your keyboard to clear the existing data.

Step 6: Paste the driver version number in that box and click OK to save changes.

Fix 5: Delete CN Folder

The CN folder contains the configuration files and settings for the Radeon Software, and if it gets corrupted or misconfigured, the software will malfunction. However, deleting this folder can reset the Radeon software’s default settings, eliminating any glitches or conflicts causing the issue.

Step 1: Open the Run box by pressing the Windows + R key on your keyboard.

Step 2: Type %localappdata% and click OK.

Step 3: Head to the AMD folder, select the CN folder, and click the Delete button (trash icon).

Restart your PC and relaunch the AMD Radeon software, and it will rebuild the CN folder.

Fix 6: Rebuild Radeon Profiles

AMD Radeon profiles in Windows are predefined settings that can be applied to your AMD Radeon graphics card to optimize its performance for specific tasks or applications.

However, if you’re facing issues with your software and don’t want to delete the entire CN folder from your computer, rebuilding the Radeon profile from scratch is a good option.

Step 1: Open the Run prompt, type %localappdata%/AMD/CN, and click OK.

Step 2: Select gmdb.blb and delete the file.

Fix 7: Rename Epic Games Launcher Log Files

Many forum users have reported that renaming the log file in the Epic Games launcher can fix the issue.

Step 1: Close all instances of Epic Games Launcher.

Step 2: Go to the following folder location in File Explorer:

explorer%localappdata%\EpicGamesLauncher\Saved

Step 3: Rename the Logs folder to anything else like Logsbk, and open the Radeon Software.

It should work if the reason for you was AMD Radeon Graphics software interfering with the Epic Games launcher.