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Why Do My WhatsApp Messages Get Deleted Automatically

Quick Tips
  • If messages get automatically deleted on WhatsApp, disable the Disappearing Messages feature.
  • You won’t see a message if the sender deletes it.
  • If the sender has sent a “view once” only photo, you can’t see the image in your chat history.

Disable Disappearing Messages

When the Disappearing Messages option is enabled, WhatsApp will disappear new messages from the selected chat after a certain duration. If it is enabled for a chat, you or the other person can disable it.

Step 1: Select a conversation from which messages are getting removed automatically. Tap on the contact name.

Step 2: From the Contact Info menu, scroll down, select Disappearing Messages, and turn it off.

If messages continue to disappear – there are two possible reasons:

1. The Other Person Is Deleting Messages

WhatsApp allows users to delete messages within an hour. Let’s say you have sent the message in the wrong chat or group or made an embarrassing typo; you can easily delete the message from both sides. Once the message is deleted, you can’t see it in your chat history.

Message Deleted

2. Senders Are Using the View Once Option

WhatsApp has implemented an option to send sensitive images as View Once. Users can select View Once before sending an image and it won’t showcase the image preview in chat. Once you view it, the message will say ‘Opened’.

Message Opened

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Last updated on 30 April, 2024

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