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How to Fix Epic Games Library Not Showing Games

Quick Tips
  • Epic Games allows you to sort your games based on genre, features, types, and platform. You can reset the filters displayed on the right in the library, to ensure all games are visible.
  • Log out and then log back into the Epic Games Launcher. This will reauthenticate your information and refresh all the data saved in the launcher.
  • If a game was released for a limited time, it won’t be in your Epic Games Library.

Basic Fixes:

  • Refresh Epic Games Launcher Library: A quick refresh can help fix any glitches keeping you from accessing your Epic Games Library. Open the Epic Launcher and select Library. Then, click the Refresh icon next to Library to update the Library view.
  • Restart Epic Launcher: You should try restarting the launcher, as it will start a new session and, hopefully, reload all the data and content.
  • Check the Account You Have Logged In: Your purchased games will only appear in the account used to buy the game. Open Epic Games, then select your account from the top right corner to ensure you’re logged in to the correct account.

Fix 1. Uncheck Hide Game Library

You might have turned off the visibility of the Library by mistake, and hence, your games may have disappeared from the Epic Game Library. Here’s how you can undo this:

Step 1: Open Epic Launcher and choose the profile from the top right corner.

Step 2: Choose Settings.

Step 3: Uncheck the Hide Game Library option.

choose hide game library

Fix 2. Clear Epic Games Launcher Cache

You might be able to resolve the games missing from the Epic Games library error by clearing the Epic Launcher cache. Here’s how to do that:

Step 1: Close Epic Games Launcher by right-clicking the icon and choosing Close window.

Step 2: Open Run using the Windows + R key combo. Type %localappdata% and press Enter.

choose location and hit

Step 3: Find and open the ‘EpicGamesLauncher‘ folder.

Step 4: Once in, go to the Saved folder and then delete the webcache folder.

delete webcache

Step 5: Restart your system and relaunch the Epic Games Launcher.

Fix 3. Game Has Been Refunded

Once a game is refunded to your Epic Games account, the game has been removed from your Library. You can check the refund status using the steps below:

Step 1: Open Epic Games Launcher and choose Account.

Step 2: Select Transactions.

choose transactions

This page will show the status of your purchases in the Epic Games Store.

Fix 4. Delete Epic Game Store Folder on Windows

Clearing the app data of Epic Games can also help resolve this error. To do so, follow these steps:

Step 1: Right-click on the Epic Games icon on your taskbar and select Close window.

Step 2: Open File Manager and paste the following path:

C:\Users\[username]\AppData\Local\EpicGamesLauncher

Note: You can find your PC’s username by going to the About section on your Windows machine.

Step 3: Delete the files and folders within this folder.

delete the files

Step 4: Now, relaunch the launcher and sign in with your account.

FAQs on Epic Games Library Not Showing Games

1. Do free Epic Games stay in your library?

Yes. Unless you have downloaded any limited-time games, such as the beta version, all the free games will remain in your Epic Games Library.

2. Why is Epic giving away free games?

Since its launch in December 2018, Epic has been enticing users to join their store and play games like Fortnite by offering a weekly giveaway of free games.

3. Which is better, Steam or Epic Games?

As of the time of this guide, Steam has more than 50,000 titles in its library, compared to Epic Games’ 2,000 titles. If having a wide range of options is a priority for you, Steam takes the lead. However, as for other aspects, both are good in their ways.

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Last updated on 29 May, 2024

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