Basic Fixes
- Check if Apple Music is down: Check the system status of Apple Services on this dashboard and see if Apple Music is affected. If not, check if you’re facing a problem with your Wi-Fi or cellular data.
- Restart Apple Music: Restarting the app can get rid of any temporary bugs and glitches.
- Disable VPN: If you are trying to use Apple Music on that VPN and it does not work as expected, your best bet to fix the issue is to disable it.
- Update iPhone: If a widespread bug is affecting Apple Music, the developers will take care of it, and since it is a system app, issues will most likely be fixed in an iOS update.
Fix 1: Check Cellular Data for Apple Music
If Apple Music shows an error message while using mobile data only, check if you have enabled internet access for it in the first place. If not, you need to provide mobile data access. Here’s how to do it.
Step 1: Open the Settings app. Tap on Mobile Data.
Step 3: Scroll down to find Music and ensure to turn on the toggle for the same.
Fix 2: Disable Low Data Mode
Enabling Low Data Mode on your iPhone could restrict Apple Music from fetching content from its servers. Disable it to see if it fixes the problem.
Step 1: Open the Settings app. Tap on Cellular Data/Mobile data.
Step 2: Tap on Mobile Data Options (or Cellular Data Options).
Step 3: Tap on Data Mode. Ensure you haven’t selected the Low Data Mode option. Select either Allow More Data on 5G or Standard.
Additionally, ensure you’ve not enabled Low Data Mode for Wi-Fi networks as well. Open the Settings app, tap on Wi-Fi, and tap on the info icon next to the connected network. Then, turn off the toggle for Low Data Mode.
Fix 3: Reset Network Settings
Resetting Network Settings will reset all the network-related configurations on your iPhone and establish a fresh connection. There is a good chance that Apple Music will work as usual after this.
Note: This option deletes the Wi-Fi passwords from your iPhone and other network configurations. So, save Wi-Fi passwords before proceeding to the steps.
Step 1: Open the Settings app and tap on General. Tap on Transfer and Reset.
Step 2: Select Reset. Tap on Reset Network Settings. Follow the on-screen instructions to complete the process.
Also Read: How to make a shared playlist on Apple Music on iPhone.
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Last updated on 14 May, 2024
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