Basic Fixes
- Force quit and relaunch the Telegram app: This will give the app a fresh start on your device.
- Check internal storage: If there’s less internal storage remaining on your device, the app will stop functioning properly.
- Disable VPN: A VPN connection might not allow the app to connect in your region.
Fix 1: Check Automatic Log Out Duration
On Mobile
Step 1: Open Telegram on your iPhone or Android phone.
Step 2: On iPhone, tap the Settings icon at the bottom-right corner. On Android, tap the hamburger menu icon at the top-left corner and select Settings.
Step 3: Select Devices. Scroll down and tap on If Inactive For and then check the duration of inactivity.
We suggest selecting six months so that even if your device is inactive for a longer duration, it still won’t log out.
On Desktop
Step 1: Open Telegram on your Mac or Windows PC.
Step 2: On your Mac, click the Settings icon on the left side. On your Windows PC, click the hamburger icon at the top-left corner and select Settings.
Step 3: Select Active Sessions. Then scroll down and tap on If Inactive For and check the duration of inactivity.
Fix 2: Clear Telegram Cache
On Mobile Step 1: Open Telegram on your iPhone or Android phone.
Step 2: On iPhone, tap the Settings icon at the bottom-right corner. On Android, tap the hamburger menu icon at the top-left corner and select Settings.
Step 3: Select Data and Storage and tap on Storage Usage.
Step 4: Tap on Clear Entire Cache and tap on it again to confirm.
After you follow this step, you will have to download your media files again, which will be saved in the Telegram cloud.
On Desktop
Step 1: Open Telegram on your Mac or Windows PC.
Step 2: On your Mac, click the Settings icon on the left side. On your Windows PC, click the hamburger icon at the top-left corner and select Settings.
Step 3: Click on Data and Storage from the left menu. Then, click on Storage Usage on the right side.
Step 5: Click on Clear Entire Cache. Select Clear Entire Cache again to confirm.
Fix 3: Enable Two-Step Verification
This will prevent the issue from happening on other devices using your Telegram account. Plus, your devices will also remain safe from unwanted access. You can choose just your mobile device to enable it.
Step 1: Open Telegram and go to Settings.
Step 2: Tap on Privacy and Security and then select Two-Step Verification.
Follow the on-screen instructions to add your password.
If none of the solutions work, we suggest updating the Telegram app to its latest version.
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Last updated on 18 April, 2024
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Please help me to open my telegram 🙏